Short Answer

RERA complaints in Gujarat are submitted online on the Gujarat RERA website, and there is no fee for filing a complaint.

Detailed Explanation

As per Section 31 of the Gujarat RERA Act, complaints against builders or developers are to be filed with the Real Estate Regulatory Authority (RERA) established under the Act. The complaint can be submitted online through the official Gujarat RERA website (https://gujrera.gujarat.gov.in/). There is no fee for filing a complaint under the RERA Act.

In practice, individuals facing issues such as builder delays, quality concerns, or any other violations of the RERA Act by builders can file a complaint with the Gujarat RERA. The process involves registering on the website, filling out the complaint form with details of the grievance, providing necessary documents, and submitting the complaint electronically.

Real-world Scenarios

• Mr. Patel purchased a flat from a developer in Ahmedabad but faced significant delays in possession. He decides to file a complaint with Gujarat RERA online, detailing the delay and seeking appropriate action.

• Ms. Shah invested in a property in Surat but later discovered discrepancies in the promised amenities. She registers a complaint on the Gujarat RERA website against the developer for misleading information.

Step-by-step process:

• Visit the Gujarat RERA website.

• Register as a user on the portal.

• Fill out the complaint form with accurate details.

• Upload necessary documents supporting the complaint.

• Submit the complaint online.

Reference

• Gujarat RERA Act and Rules: https://gujrera.gujarat.gov.in/

• Section 31 of the Gujarat RERA Act